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Field Service

Our top priority at R.A Jones is keeping your packaging lines running efficiently.  A solid team of experienced service engineers is available to you worldwide when it comes to commissioning, production ramp-up, maintenance & repair and emergency breakdown support.

Technicians are available to service ALL customer needs including preventative maintenance, auditing, and overhauling equipment; installing new equipment, conversions, updates, changeover assistance and troubleshooting; and training personnel to operate and maintain R.A Jones equipment.

Our Service Technicians' goal is to arrive on the day requested, even for next day service. Our R.A Jones commitment is to have a Technician at your plant by the next day when dispatched within the USA.  In urgent situations, our Service priority is to get you R.A Jones machine back in operation ASAP.  Contact R. A. Jones for service today.

Davenport Parts and Service for Aerofill, Autoprod/Holmatic, KartridgPak, MAP Systems
+1 (800) 257-5622

Regional Office Parts and Service for Aerofill, Dawson, Autoprod/Holmatic
Normal Business Hours
+44 (0) 1924 414 600
After hours, weekends, holidays
+44 (0)7810 773 604

Covington Parts and Service for Jones
Normal Business Hours:
+1 (877) 725-6637 Option #5
After hours, weekends, holidays
+1 (859) 341-1000