Maintenance

Maintenance Services

PARTS AND MATERIALS
MAINTENANCE SERVICES
EQUIPMENT MODERNIZATION
TRAINING & DOCUMENTATION
CONSULTANCY SERVICES
PRODUCTION SUPPORT SERVICES

Maintenance Services

Properly maintained equipment ensures maximum return on the investment for the life of the machine. It will help reduce capital costs, enable equipment to operate more safely and efficiently, extending the life of the machine. Leverage decades of experience within multiple industries by relying on R.A JONES preventive maintenance kits designed specifically for our machinery.

Remote Assistance: Right There, Right Away – Remote Assistance

Thanks to high-quality audio, video and augmented reality we can now provide real time diagnosis and troubleshooting, exactly as if we were right beside you – without the need of a physical presence. For more information on how to get advanced support, contact your customer service specialist.

Maintenance Services

Incident Management & Troubleshooting

R.A JONES has a highly skilled Field Service team to tackle all of your reactive maintenance needs.  For the fastest possible downtime recovery plan, rely on a R.A JONES qualified technician to troubleshoot your machine, complete the repair, and get you back up and running.

Maintenance Services

Technical Services

Today’s packaging equipment has high tech, sophisticated systems and controls.  R.A JONES’ technicians are specially trained to troubleshoot and maintain these complex systems to keep your machine is in the best possible operating condition.

Maintenance Services

Equipment Relocation & Decommissioning

Transferring your equipment to a new location is complicated.  Making sure your assets are shut down and decommissioned correctly are important parts of the restart process at your new location.  R.A JONES’ team of highly trained technicians can help develop and execute a successful relocation plan of your equipment so you can get your machines back into production.
 

Do you want more information about our services?

Contact us!

PRIVACY POLICY 

1. Controller

The company you’re trying to contact with this form (the “Company”) processes your personal data – in quality of Controller/Joint Controller – in accordance to the Privacy Policy to which you may refer for the purposes described below. Both of these processing are based upon the legitimate interests of both Coesia S.p.A. – the holding company of the Coesia group – and the Company. By ticking the box below, you also consent the Company to communicate and share your personal data to the other entities part of the Coesia group for the direct marketing purposes described below. Here below you can find the key info on the processings. 

2. Purposes

In particular, the Company processes the personal data you provide filling up the form, for the following purposes: 

a. collect identification and contact data for registering your attendance at the event organized by the Coesia/Company and/or reply to queries concerning the Coesia/Company activities and/or your contractual or pre-contractual relationships with Coesia and/or the Company; 

b. send to your email newsletters of informational, promotional and advertising nature and/or other materials for direct marketing purposes; 

c. analyze your interaction (“Insights Data”) to materials sent by the Company for marketing communication purposes above and create a profile to send you information based on your interests (“Profiling”). 

3. Legal Basis

The data processing under letter a. above is necessary for the performance of a contract or to take steps prior to entering into a contract between you and Coesia and/or the Company.  

The data processing under letters b. and c. is based on the legitimate interest of both the Company and Coesia S.p.A. to send you marketing communication and evaluate the Insight Data to set out marketing strategies and send you information based on your interests. 

4. Data sharing purpose

In accordance to the Privacy Policy and given your explicit consent, the Company may share your personal data with other companies of the Coesia group (“Coesia Entity/ies”, which act as Joint Controllers, jointly the Company) in order to allow the other Coesia Entities to send you marketing and commercial information, newsletters and/or materials and to process the Insight Data within Profiling (as specified under letters b. and c.). 

You can give your explicit consent to the data sharing for marketing purpose checking the following box. In this case, the profiling processing will be carried on the basis of the recipient Coesia Entity’s legitimate interest. 

It remains understood that in case of denial of giving your consent, the marketing and profiling processing will be carried out only by Coesia and by the Company based on their legitimate interests, as specified above. 

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EQUIPMENT MODERNIZATION